Terms & Conditions

Effective Date: 03/12/25
Last Updated: 06/12/25

Welcome to Maxuz LLC! By accessing and using our website (maxuzllc.com), services, or SMS communications, you agree to comply with these Terms & Conditions. Please read them carefully before proceeding.

1. General Overview

These Terms & Conditions ("Agreement") govern your use of Maxuz LLC’s logistics and transportation services, website, and SMS communications. By engaging with us, you agree to:

• Adhere to these terms and all applicable laws.

• Provide accurate and lawful information.

• Not misuse our services or technology.

If you do not agree, please do not use our services.

2. Services Provided

Maxuz LLC specializes in freight transportation, logistics management, and shipping coordination. Our services are subject to availability and operational requirements.

We reserve the right to:

• Modify, update, or discontinue services without prior notice.

• Refuse service to anyone violating these terms or applicable laws.

3. SMS Communication & Consent

3.1 SMS Opt-In & Consent

By providing your phone number and opting in, you consent to receive transactional and service-related text messages from Maxuz LLC, which may include:

✅ Shipment notifications
✅ Delivery status updates
✅ Service confirmations
✅ Customer support responses

• Message frequency may vary.

• Standard message and data rates may apply.

• You can text HELP to (380) 268-9777 for assistance.

3.2 SMS Opt-Out

You may opt out at any time by replying STOP to any text message. Once opted out, you will receive no further SMS communications.

3.3 No Third-Party SMS Marketing

We do not share, sell, or rent phone numbers collected for SMS purposes to third parties for marketing.

4. User Responsibilities

By using our services, you agree to:

✔ Provide accurate and complete information for shipments.
✔ Use our services for lawful purposes only.
✔ Respect our employees, partners, and affiliates.

You must not:
❌ Use our services for fraudulent activities.
❌ Interfere with or disrupt our operations.
❌ Attempt to access restricted areas of our website or systems.

Violations may result in service termination or legal action.

5. Payments & Fees

5.1 Pricing

All service fees, including shipping costs, handling fees, and applicable taxes, will be communicated before confirmation. Prices are subject to change.

5.2 Payment Methods

We accept payments via:
Credit/Debit Cards
Bank Transfers
Other approved methods

5.3 Late Payments

Failure to make payments on time may result in service suspension, late fees, or legal collection.

6. Liability & Disclaimers

6.1 Limitation of Liability

Maxuz LLC is not liable for:

• Delays caused by weather, road conditions, or regulatory inspections.

• Losses or damages beyond our control (e.g., theft, force majeure).

• ❌ Incorrect information provided by customers leading to delivery issues.

6.2 Service Disclaimer

We provide our services on an "as-is" and "as-available" basis without warranties. We do not guarantee:

• Uninterrupted or error-free service.

• Availability of specific carriers or routes.

• Continuous access to our website.

7. Data Protection & Privacy

We take data privacy seriously. By using our services:

• Your personal information is protected and used only for service-related purposes.

• We do not sell, trade, or share your information with third parties for marketing.

Please review our Privacy Policy for details.

8. Dispute Resolution

8.1 Governing Law

These Terms & Conditions are governed by the laws of the State of Ohio, United States.

8.2 Dispute Process

Disputes will first be resolved through negotiation. If no resolution, arbitration in Ohio may follow.

8.3 No Class Actions

Users waive the right to file class-action lawsuits against Maxuz LLC.

9. Modifications to Terms

We may update these Terms & Conditions at any time. Changes are posted on maxuzllc.com and take effect immediately.

10. Contact Us

If you have questions or need assistance:

📍Maxuz LLC
9701 BROOKPARK ROAD #250C
CLEVELAND OH 44129

📧 Email: info@maxuzllc.com

📞 Phone: (380) 268-9777

🕒Available 24/7!