Effective Date: 03/11/25
Last Updated: 06/12/25

At Maxuz LLC, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains how we handle your data, including our SMS communication practices, and outlines your rights regarding your information.

By using our services, website (https://www.maxuzllc.com/), or engaging in SMS communications with us, you agree to the terms outlined in this policy.

1. Information We Collect
   We collect different types of information to provide and improve our logistics and communication services. This includes:

1.1 Personal Information
Name

Phone number

Email address

Mailing address

Company name (if applicable)

1.2 Automatically Collected Information
When you visit our website, we may collect:

IP address

Browser type and version

Pages visited and interaction data

Cookies and tracking technologies

1.3 SMS-Related Data
If you opt in to receive SMS messages from us, we may collect:

The phone number you provided

The content of messages sent and received

Time and date of SMS interactions

1. How We Use Your Information
   We use the information collected for the following purposes:

✅ Service Delivery: Providing logistics solutions, processing shipments, and responding to inquiries.
✅ Communication: Sending updates about shipments, service notifications, and responding to customer support inquiries.
✅ SMS Messaging: Sending transactional messages, delivery alerts, or updates based on your consent.
✅ Security & Compliance: Detecting fraud, ensuring regulatory compliance, and maintaining service integrity.
✅ Website Improvement: Analyzing website performance and user behavior to enhance the user experience.

1. SMS Communications & Consent Policy
   3.1 SMS Opt-In & Consent
   By opting in to receive SMS messages from Maxuz LLC, you agree to receive text messages related to logistics updates, service alerts, and customer support.

Message frequency may vary.

Message and data rates may apply.

You can text HELP to (380) 268-9777 for assistance.

3.2 SMS Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any of our text messages. After opting out, you will receive no further SMS communication unless you re-enroll.

3.3 No Third-Party SMS Marketing
We do not share or sell phone numbers collected for SMS purposes with any third parties or affiliate companies for marketing. Your SMS consent is used strictly for transactional and service-related communications.

1. Data Protection & Security
   We implement strict security measures to protect your personal data against unauthorized access, alteration, or misuse. Some of our security practices include:

🔒 Data Encryption: Secure encryption of sensitive information.
🔐 Access Control: Limited access to personal data by authorized personnel only.
🛡 Regular Audits: Continuous monitoring and security updates.

1. Third-Party Data Sharing
   We do not sell, trade, or rent your personal information to third parties. However, we may share data with trusted partners strictly for operational purposes, such as:

Shipping carriers (for logistics fulfillment).

Payment processors (to complete transactions).

Government agencies (if required by law).

All third parties we work with must adhere to strict data protection policies.

1. Your Rights & Choices
   You have the following rights regarding your personal information:

✔ Access & Update: You may request access to or corrections of your personal data.
✔ Opt-Out of SMS & Emails: You can opt out of marketing emails and SMS at any time.
✔ Data Deletion: You may request the deletion of your personal data, subject to legal retention policies.

To exercise your rights, contact us at info@maxuzllc.com or call (380) 268-9777.

1. Cookies & Tracking Technologies
   We use cookies to improve our website experience. By using our website, you agree to our use of cookies. You can adjust your browser settings to disable cookies if preferred.

2. Updates to This Policy
   We may update this Privacy Policy from time to time. Any significant changes will be communicated through our website or direct notifications.

3. Contact Us
   If you have any questions about this Privacy Policy, our data practices, or need assistance, feel free to contact us:

📍 Office Address:
9701 BROOKPARK ROAD #250C
CLEVELAND OH 44129

📧 Email: info@maxuzllc.com
📞 Phone: (380) 268-9777

🕒 Available 24/7!